Public Sector
Making the UK the safest and
best place to live and work
We know about the complex challenges government agencies face in achieving true digital transformation. From bridging the gap between policy and delivery to modernising legacy systems, our work helps organisations achieve efficiency savings and provide better services to citizens.
For over a decade, our digital services have delivered tangible outcomes for public sector agencies. We navigate through their challenges by providing expertise, fostering collaboration, and creating sustainable, user-centred, secure solutions.
We understand the challenges
- Difficulties with legacy tech replacement, which often leads to sticking plaster solutions that fails to solve the whole problem
- Shortage of internal digital capability
- Lack of support or understanding of digital from non-specialist senior leaders
- Poor quality data and limited data sharing among departments
- Funding structures not aligned with agile working
- Departments siloed and not collaborating effectively
- Lack of consistent approach and blueprints leads to competing solutions
Some of the ways we can help
- Design efficient and secure digital systems
- Employ a design-led, evidence-based, iterative approach
- Develop robust business cases
- Overhaul costly and vulnerable legacy technology
- Bridge gap between policymakers and digital experts
- Deliver specialised workshops to align stakeholders and identify problems
- Rapid prototyping, co-design and testing to bring ideas to life
- Improve data-driven decision making
- Build in-house digital capabilities and advance digital maturity
Our clients
At all stages, they have been a pleasure to work with, tailoring their approach to our feedback as well as setting out a clear plan and methodology. Over a relatively short period, they have helped us rapidly advance our policy thinking in this space and we wouldn’t hesitate to recommend or work with them in the future.”
Deputy director, DLUHC
Digital government is hard, together we’ll succeed.
Our commitment to clients reflects our experience of helping public sector partners overcome their challenges and achieve exceptional outcomes. Find out exactly what we mean by this.
Insights
-
Our impact on digital government services in 2024
-
How Zaizi’s user-centred approach won the trust of border officers
-
Creating safe, secure and frictionless digital borders — Border Force
-
Does the state need to be more like a start up?
-
How to kickstart AI projects in government — lessons from Border Force, HMRC and GIAA
-
A civil servant’s guide to getting AI projects off the ground
