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Privacy Policy

This privacy statement applies to Zaizi Ltd websites and Zaizi’s affiliates’ websites that collect data and are linking to these terms. It does not apply to Zaizi websites that do not display or link to this statement or that have their own privacy statements. It also does not apply to Zaizi’s services and products unless they are linking to these terms.
In this Privacy Policy we inform you about the processing and the privacy of your personal data when using our websites. As a information management expert company, data privacy and data security are very important to us. Therefore, we are committed to respecting and protecting your privacy and to handling your personal data confidentially. We recommend visiting this website regularly as this Privacy Policy may be updated due to possible amendments to the law or changes of our internal processes.
Last updated: 16th of May 2018

What does personal data mean?

“Personal data” means any information relating to an identified or identifiable natural person. If we are not (or at least not without a disproportionate amount of time and effort) able to relate a direct link to you personally, this information is not personal data.

GDPR: Legitimate Interest

When we process your personal information based on legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests. We will not use your Personal Data for activities where our interests are overridden by the impact on you. The section 'How do we collect and process your personal data?' further details on the ways we process your data based on legitimate interests.

How do we collect and process your personal data?

General principle

In general, you can visit and read most parts of our website contents without providing any personal data.

Statistical data
For the process of retrieving your requested information from our websites, our servers store certain data needed for service delivery and/or for statistical or security purposes in anonymised or pseudomised form. In this context general information is recorded, such as your domain name or browser type. These data do not enable us to draw conclusions regarding your identity; they are always collected under a pseudonym. These anonymised or pseudomised data are deleted promptly after their statistical evaluation.
Web services
In order to access various Zaizi services online, such as account management or requesting support, you will need to register for a “Zaizi Account”. Such services may be governed by a separate privacy statement which may differ from this policy.
Premium Content

In order to access various content elements, such as Whitepapers, Videos, register for events or reach dedicated marketing material, we will ask for your email address and your name as mandatory data to reach this premium content and to provide you with additional information on other information resource. This data will be used by our Zaizi regional office in your country responsible for your location to provide you with additional information on products and services which might be of interest to you. The subscription is voluntary and you are free to withdraw your consent anytime by clicking the unsubscribe link in the email.

Contact Forms

If you want to contact us by using our contact and support forms, you will be asked to provide your contact information (entry fields marked “*”), which we will exclusively process or use as far as necessary to get in contact with you and provide you with the information you desire. You are free to provide additional information (through the data fields not marked “*”), which we will of course process in line with all applicable data protection requirements as well. This data will be forwarded to the Zaizi regional teams responsible for your location. The Zaizi regional teams will use the data in order to get in contact with you.


We are committed to responsible email sending practices. We only send emails to individuals whose data has been lawfully and fairly obtained. If at any time you do not wish to receive emails from us, please use the unsubscribe functionality contained in all of our email communications.

We use MailChimp to assist us in managing your data for email marketing. While this company is located in the United States, they have joined the Privacy Shield system allowing the processing of data by that company in accordance with the GDPR.

Zaizi’s principles regarding data protection 

Our website is principally designed in a way that limits the collection and processing of personal data to a minimum. In certain cases we are obliged to transfer your personal data to third parties due to applicable legal requirements. This is for instance the case when there is reason to suspect a crime or misuse of our website.

For the provision of certain services we may make use of external service providers. As far as such external service providers need to have access to personal data, we ensure that any such access is limited to the extent necessary for the provision of the respective service. Furthermore, such external service providers of course have to submit themselves to comply with all applicable data protection regulations.

Do we use cookies?

We use different types of “cookies” (small text files that are placed on your device):

  • User input cookies
  • Authentication cookies
  • Third party advertising cookies
  • First party analytics cookies
  • Social plug-in tracking cookies

Please find here a list of cookies embedded into our websites.

You can configure your browser settings in a way that cookies are blocked or your system informs you whenever a website wants to set a cookie. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all our website functions any more.

Do we use social plugins?

We use different types of “social plugins”.

Data protection with regard to partners and links

Our websites contain multiple links to companies we maintain business relationships with. We are in no way responsible for compliance with data protection requirements regarding the use of our partner’s websites. For information concerning data protection when visiting theses websites, please refer to the respective companies’ website privacy policies.

How do we protect your personal data?

Personal data we collect are stored on specially protected servers. Access is restricted to a limited number of authorised persons who need the access in order to administer our websites or ensure their proper functionality, especially with regard to technical support.

What are your rights with regard to your personal data?

You can access and change your profile by signing into your account.

At your request, we will inform you what personal data we have stored about you and for what purpose(s). Should we ever have stored false data about you, despite our efforts to only store accurate and current data, we will correct it promptly upon recognition or at your request.

Right to be informed

We take our data protection obligations very seriously. You have a right to be informed about how your data will be used. Under our data protection obligations should you have any further questions or suggestions regarding the protection of your personal data processed in connection with the use of our websites & email marketing please contact us on

In case you want us to delete your personal data or revoke consent granted for certain processing of your personal data, please contact us in the same way. You can also delete your account information by confirming this setting in your profile.

If deletion of your data should not be possible for technical or legal reasons, we will block the respective data instead.

How can you contact us?

Should you have any further questions or suggestions regarding the protection of your personal data processed in connection with the use of our websites, please contact us: