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Our work in 2020

By Aingaran Pillai - 23rd December 2020

With 2020 coming to a close, it's a good opportunity to look at some of the work we’ve taken on this year. This isn’t an exhaustive list — we’re not allowed to talk about some of the work we do — but it does show the breadth of work we’ve done this year; from discovery, to build, to support — and all remotely!

Here's a quick snapshot.

Aiding UK citizens, wherever they are in the world

Picture of a passport

We’re supporting The Foreign, Commonwealth & Development Office protect UK citizens globally through modern and efficient consular services. We’re working with them to enhance critical services used by UK citizens 24x7, 365 days a year, across the globe.

Supporting schools during COVID-19 lockdown


A quick turnaround project for LGfL, we worked with the organisation to research, design and build guidance to support UK schools with online teaching during the lockdown.

Helping UK businesses innovate and thrive globally

research picture

This year, UK Research and Innovation chose us to enhance its Innovation Funding Service. We're helping it to continue providing valuable support to UK-based businesses and research organisations.

Providing a vital transport service for Londoners 

London Councils red bus

London Councils selected us to undertake discovery and alpha for a new digital solution for senior citizens. We’re carrying out research and facilitating consensus amongst the 32 London boroughs in order to provide this important service.

Making UK borders safe and secure 

Border Force logo, picture of border guard

We’re working with Border Force to discover and build multiple digital services. We’re supporting frontline staff work more effectively and ensuring the UK is the safest place to live as we go into 2021.

Protecting the public 

Moj logo, justice

We're working with the Ministry of Justice UK's National Probation Service on a digital service that helps the organisation achieve its aim of rehabilitating offenders, whilst improving public protection.

Onto 2021

And the progress continues into 2021. We start a new project in the new year with a major government department we hadn’t worked with before. We’ll help develop a solution that will have a major impact on online services and products.

About the author: Aingaran Pillai
Aingaran Pillai is the Founder and CEO of Zaizi. Having worked on an Alfresco project in Government back in 2006, he liked the technology so much he started Zaizi to work on many more Alfresco implementations. Since then he has built Zaizi to be a leader in providing end-to-end digital solutions, specialising in business automation, open source technologies and cloud platforms. He provides thought leadership in the field of digital transformation in both the Public and Private Sector.