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- Public sector organisations are wrestling to address a whole host of issues when they embark on their digital transformation journey.
- A few weeks ago, I overheard a conversation on a train between two, let’s call them ‘seasoned’ consultants, who were raving to each other about this wonderful new methodology they’d discovered called ‘Agile' and how they were super excited to learn more and put it into practice. Using all the Agile buzzwords, they obviously thought Agile was the answer to all their problems.
- The GDS Government Service Standard — formerly Digital Service Standard — helps government create and run, user-led digital services. As part of the government’s wider ‘Digital by Default’ drive, the service standard was introduced in 2014 and updated a year later to reduce the number of assessments from 26 to 18. You can find the list here.
- You can now expect most of the services delivered by your local or central government to be found online either through a desktop or a mobile platform. Not only will this offer a better service for everyone, it should see massive savings in cost and an all round better experience.