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- The GDS' updated Service Standard – initially introduced in 2014 to help government create and run user-led digital services – has now come into force. From 1 July, any new discovery work undertaken by government bodies needs to adhere to the new standards. At some point, services already in progress will transition to the updated standards but GDS says this is unlikely to happen before early 2020.
- The GDS Government Service Standard — formerly Digital Service Standard — helps government create and run, user-led digital services. As part of the government’s wider ‘Digital by Default’ drive, the service standard was introduced in 2014 and updated a year later to reduce the number of assessments from 26 to 18. You can find the list here.
- You can now expect most of the services delivered by your local or central government to be found online either through a desktop or a mobile platform. Not only will this offer a better service for everyone, it should see massive savings in cost and an all round better experience.